Terms & Conditions

These Terms & Conditions set out the rules for using our website and placing orders through cclodi.store. By accessing or purchasing from our website, you confirm that you have read, understood and agree to these Terms & Conditions.

Use of this website is permitted only for lawful purposes. You must be at least 18 years old to place an order. We reserve the right to refuse service, cancel orders, or restrict access where activity is suspected to be fraudulent, abusive, or in violation of these terms. Content from this website may not be copied or reproduced without written permission.

We make every effort to present accurate, up-to-date product descriptions, pricing, and availability. Occasionally, errors or stock level changes may occur without notice. In such cases, we reserve the right to correct information, update details, or cancel an order where necessary.

Orders are processed within one to three business days. Delivery timeframes vary depending on destination and courier. Full delivery information is available in our Shipping Policy. Prices are shown in GBP and may include taxes or duties where required by law. We reserve the right to update pricing at any time.

We partner with trusted third-party service providers, including payment processors, fulfilment partners, logistics providers, and platform services such as Shopify. These partners process information securely and operate under their own terms and privacy policies. We are not responsible for delays or service interruptions caused by third-party systems beyond our control.

Your order details must be accurate and complete at the time of purchase. Orders may be cancelled automatically where incorrect information is supplied or fraud is suspected. If an order cannot be fulfilled, you will be contacted and refunded where applicable.

You agree not to misuse the website or engage in behaviour that could disrupt performance or security, including attempts to bypass payment systems, upload harmful content, interfere with website functionality, or engage in fraudulent activities.

To the extent permitted by UK law, we are not liable for indirect or consequential losses arising from the use of our website, products, or services. Nothing in these terms limits your statutory consumer rights.

These Terms of Service are governed by the laws of the United Kingdom. Any disputes shall be handled in accordance with UK consumer protection regulations and legal standards.

For questions or enquiries regarding these terms, you may contact us using the details below:

CcLodi Ltd — Company Number: 16594876
Registered correspondence address (not a returns warehouse):
MYCO, 167–169 Great Portland Street, 5th Floor
London, W1W 5PF, United Kingdom
Email: support@cclodi.com

This address is for correspondence only. Return instructions and return addresses are provided by email once an RMA is approved.