Frequently asked questions
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and mobile wallets. Secure checkout is guaranteed.
How long does shipping take?
Orders are typically processed within 24-48 hours. Delivery takes 3–7 business days depending on your location.
Do you offer returns or exchanges?
Yes! We have a hassle-free 7-day return or exchange policy for unused products in original packaging. Please check our Return Policy for full details.
Are your products genuine and high quality?
Absolutely. All items sold on Cclodi are 100% genuine, quality-checked, and sourced from trusted suppliers.
How do I track my order?
Once your order is shipped, you’ll receive a tracking link via email/SMS. You can also track it under "My Orders" in your account.
Can I cancel or change my order?
Orders can be canceled or modified within 2 hours of placing them. Please contact our support team as soon as possible.
Who do I contact for support?
You can reach us anytime at support@cclodi.com or via our Contact Us page. We typically respond within 24 hours.
